Find the smartest way to set-up for remote desktop control over whatever internet connection they end up with. I dug thru my delicious tags for some howto information on VNC server and viewer applications. The article referenced from macdevcenter is very thorough and a little bit dated (the best hints came from a comment). I tried a few things and quickly settled on the simplest, cheapest combination of built in stuff from Apple and a single download.
Download ‘Chicken of the VNC’ free opensource viewer.
OSX newer than 10.3 has a built in VNC server that’s activated in:
-> Sharing -> Apple Remote Desktop -> Access Privileges ->
VNC Viewers may control screen with password.
Works a treat on the LAN – would need to fiddle with firewalls, routers etc in the field.
Smartest – Timbuktu.
For $200usd you can buy a ‘twin pack’ of Timbuktu Multi Platform (with $50 rebate for skype users). It is both VNC server and viewer in one AND supports a ton of smart connection methods that get thru firewalls etc. The smartest being thru a skype call (others include e/mail invite, ILS, Bonjour, addresslist).
Have signed up for the 14day trial and will check it out.